HelpCenter
Find answers to your questions, learn how to use Forevr, and get the support you need to secure your digital legacy.
Help Categories
Getting Started
Learn the basics of Forevr
Account Management
Manage your account and settings
Message Management
Create and manage your messages
Security & Privacy
Understanding our security measures
Check-in System
Managing your check-in schedule
Troubleshooting
Common issues and solutions
Frequently Asked Questions
How does Forevr ensure my messages are secure?
Forevr uses client-side AES-256 encryption, meaning your messages are encrypted on your device before they ever reach our servers. We cannot read, access, or decrypt your content - only you and your intended recipients have access.
What happens if I forget to check in?
If you miss your scheduled check-ins, a grace period begins. During this time, you can still check in to prevent message delivery. After the grace period expires, your message is automatically delivered to recipients.
Can I change my check-in schedule after creating a message?
Yes, you can modify your check-in schedule at any time before the message is delivered. Simply edit the message and update the check-in interval or grace period settings.
How do recipients access my messages?
Recipients receive secure access links via email when your message is delivered. They can access the content without creating an account, and the link is time-limited for security.
What if I want to cancel a message before delivery?
You can cancel or delete any message before it's delivered. Once delivered, messages cannot be recalled, but you can contact recipients directly if needed.
Is there a limit to how many messages I can create?
Message limits depend on your subscription tier. Free users can access shared messages only, while paid tiers allow creating 5, unlimited, or unlimited messages respectively.
Still Need Help?
Our support team is here to help you get the most out of Forevr. Don't hesitate to reach out if you need assistance.
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